Elevate Your Customer Experience with 24/7 Human-Powered Live Chat
At Live Assist 24x7, we provide real, human-powered chat support designed to help eCommerce businesses increase sales, reduce cart abandonment, and improve customer satisfaction. Our 24/7 live chat solutions ensure your customers receive instant, personalized, and professional assistance—day or night.
No bots. No automation. Just real, trained professionals.
Always-On, Human Touch: “Real agents ready to assist your customers at any hour, every day.”
Integrated Solutions: “Streamlined appointment scheduling and proactive support strategies.”
Managed for Results: “We handle the operations so you can focus on growing your business.”
Redefine Customer Engagement with Live, Human-Centered Support
Deliver exceptional customer experiences 24/7 with our expert-driven live chat services, seamless appointment setting, and fully managed solutions designed for eCommerce businesses.
Our Services
We offer three main services to help your business succeed—from basic 24/7 chat support to fully managed solutions.
24x7 Human Website Chat Assistance (Core Service)
Turn website visitors into paying customers with real-time human engagement.
Our live chat agents answer customer inquiries, handle support issues, and assist with product recommendations—all in real time.
Instant Customer Support – Address questions and concerns immediately.
Reduce Cart Abandonment – Engage hesitant buyers before they leave your site.
Improve Customer Satisfaction – Offer friendly, professional chat interactions.
Seamless Integration – Works with Shopify, WooCommerce, Magento, and other platforms.
Let our chat agents book consultations, sales calls, and service appointments—right from your website.
We identify high-value leads, engage them through chat, and seamlessly schedule them into your CRM or calendar system.
Calendar Integration – Syncs with Google Calendar, Calendly, and CRM tools.
Lead Qualification – Our chat agents identify and prioritize high-intent leads.
Boost High-Ticket Sales – Great for businesses that require consultations before closing a deal.
Website Appointment Setting
(Add-On Service)
Fully Managed Chat Services
(Premium Upsell)
Complete chat team management—so you can focus on growing your business.
Our expert project managers oversee your live chat team, providing training, performance tracking, and strategic optimizations to maximize conversions.
Dedicated Chat Team – We handle recruitment, training, and quality control.
Performance Analytics – Get custom reports on chat interactions, conversion rates, and customer behavior.
Proactive Engagement – We don’t just wait for customers—we start conversations to drive more sales.
Scalable Support – Whether you receive 50 or 5,000 chats per day, we’ve got you covered.
Pay for 1 Month, Get 3 Months of 24/7 Live Chat Support!
Limited-Time Offer – Sign up today, pay for your first month, and enjoy 2 extra months FREE!
Service Tiers – Flexible Plans for Every Business
We offer customizable service tiers to fit your business needs:
At Live Assist 24x7, we understand that every business has unique customer support needs. That’s why we offer three flexible service tiers—so you can choose the level of live chat support that best suits your eCommerce store’s goals and budget.
Each tier is designed to provide the right balance of support, engagement, and management, ensuring you get the best value for your investment.
Basic Tier
Essential 24x7 Live Chat Support
Perfect for small to medium-sized businesses needing round-the-clock customer assistance.
What’s Included?
24x7 Human Chat Support – Never miss a customer inquiry—day or night.
General Customer Assistance – Answer basic product questions, order tracking, and return inquiries.
Live Chat Setup & Integration – Easy setup with Shopify, WooCommerce, Magento, and other platforms.
Proactive Cart Abandonment Support – Engage customers before they leave without completing their purchase.
Brand-Aligned Responses – Our agents speak in your brand’s tone and style.
Best For: Small to mid-sized eCommerce brands that need affordable, 24/7 customer support to improve response times and customer experience.
Starts at $499/Month
Standard Tier
Enhanced Customer Engagement & Appointment Setting
Ideal for growing businesses that want to increase sales and boost customer engagement with more personalized support.
What’s Included?
(Everything in the Basic Tier, PLUS:)
Real-Time Order Tracking Assistance – Help customers check order status and resolve shipping questions.
Advanced Product Recommendations – Assist shoppers in choosing the right product based on their needs.
Website Appointment Scheduling – Book sales calls, consultations, and service appointments directly through chat.
Lead Qualification – Identify high-value leads and transfer them to your sales team.
Data Collection & Insights – Track customer behaviors, FAQs, and buying trends to optimize interactions.
Best For: Businesses looking to increase conversions and reduce friction in the buying process through personalized chat experiences.
Starts at $599/Month
Premium Tier
Fully Managed, AI-Enhanced, and Data-Driven Support
Best for high-volume eCommerce brands that require a full-service, conversion-optimized customer support solution.
What’s Included?
(Everything in the Standard Tier, PLUS:)
Fully Managed Live Chat Team – Our dedicated US based Account Managers handle all day-to-day management of chat agents.
Dedicated Account Manager – Get a single point of contact to oversee strategy, quality control, and optimizations.
Custom Reporting & Analytics – Deep insights into chat engagement, conversion rates, and customer sentiment.
Proactive Sales & Upselling – Our agents use proven sales scripts and tactics to increase average order value.
Escalation Handling & Advanced Troubleshooting – Quick issue resolution for complex customer concerns.
Best For: Large eCommerce brands, high-ticket businesses, and enterprises that want a hands-off, fully managed chat solution with maximum ROI.
Starts at $749/Month
Not Sure Which Tier is Right for You?
Talk to an Expert – We’ll assess your needs and recommend the perfect plan for your business.
Request a Free Consultation
Fill out the form below, and our team will reach out to discuss how 24/7 live chat support can help your business increase sales, improve customer experience, and reduce cart abandonment.
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No matter which plan you choose, you’ll get:
Real, 24/7 human support—no bots, just trained professionals.
Higher customer satisfaction and lower cart abandonment.
Scalable, flexible plans that grow with your business.
Take the first step toward better customer support today!
Human Support, Anytime. 24/7.
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